If your order does not exceed your highest expectations, we will refund the amount for all unused, unopened merchandise from your order. Refund requests must be made within 7 days from the receipt of merchandise. Once the request is made and we receive the returned package, refunds typically take 2-6 business days to appear in your account.

Please send us an email to process your refund: mink@heymelashes.com

Please include your order number, full name and your reason for the refund.

Note that all costs incurred by the return of goods, such as shipping duties, are borne by the buyer.